Industries That Benefit From GoTo Connect

Posted on
Feb 3, 2023
ATSI Content Team
ATSI Content Team
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GoTo Connect is a virtual phone system that improves communications within your company. It allows you to create a company-wide phone directory and implement an automated attendant to direct calls and maintain communications with customers and vendors. 

GoTo Connect also provides specific benefits for the following industries:

  • Healthcare
  • Automotive
  • Legal
  • Education
  • Professional Services


GoTo Connect helps healthcare providers stay in touch with their patients via HIPAA-compliant video conferencing and meeting tools that ensure privacy. It also lets them communicate with patients and other specialists with any device. GoTo Connect’s video conferencing capability allows providers to conduct regular appointments and urgent visits with patients in remote locations.

A Business Associate Agreement (BAA) provides HIPAA compliance, which includes AES 256-bit encryption for both communications and stored data. Additional features that benefit healthcare organizations include recording disablement, in-session chat, meeting lock, and one-time passwords.


GoTo Connect is an all-in-one solution for automotive dealerships. Its audio/video (A/V) conferencing platform is fast and easy-to-use, enabling communication across departments such as customer service and sales. In addition to responding to calls and texts, users can conduct vehicle tours with live video, gather customer data and perform analytics from their mobile device. GoTo Connect also lets team members share files, including documents, pictures and video.

Users can screen calls and check staff availability before routing calls to the appropriate department. The customizable contact center allows staff to track engagements and save customer communications to review or hand off to another agent at a later date.

GoTo Connect is easy to integrate with existing paging systems and other dealership tools, like the following:

  • Call Revu
  • Car Wars
  • Communify
  • Momentum
  • Purple Cloud
  • Tekion


Law firms must conduct and track secure calls, including video conferences. They also need to automatically track billable hours across all communication channels such as meetings, phone calls, and text messages.

The ability to unify these channels from any device into a single platform means that users have a shallow learning curve. They can also configure routing rules by dragging and dropping them with a visual editor. GoTo Connect allows users to access client conversations from one device, whether it’s a computer, a desk phone, or a mobile device. In addition, they can seamlessly switch between channels.


GoTo Connect simplifies collaboration between faculty and students, enabling effective online learning outside the classroom. It also integrates with many other collaboration tools like Calendly, CirQLive, MS Teams, and Singlewire. GoTo Connect allows students to share information while learning, helping them develop a sense of community. It also keeps student communications secure while at school and during online lessons. As a result of these features, education becomes more than just studying and taking tests.

Teachers can also use GoTo Connect to meet with students via multiple venues, such as video conferencing, webinar polls, Q&A sessions, and recorded lectures. In addition, teachers can provide updates to faculty and parents with a cloud-based private branch exchange (PBX).

Professional Services

Professional business services can use GoTo Connect to remain in contact with their clients, whether their staff members work from the road or a home office. This platform provides a seamless, unified solution for client communications around the globe, including cloud phone systems, toll-free conference calls, video conferencing, and Voice over Internet Protocol (VoIP). The high quality of GoTo Connect’s A/V capabilities leaves a lasting impression on clients, and it’s easy to set up in minutes from any room. Client communications are also secure, allowing professional service firms to maintain client confidentiality. In addition, GoTo Connect’s suite of intelligent meeting tools allows users to effectively track and manage communications.

Contact ATSI today more information about our GoTo Connect services.

Topics: Business Phone Systems, Business Communications, GoTo Connect