ATSI Blog

In today's fast-paced business environment, businesses of all sizes need robust IT support to stay competitive and efficient.

It wasn’t long ago that business phone systems were something familiar to the Don Draper’s of the Mad Men era with switchboard operators and simple landlines.

Since the digital revolution, however, these systems have undergone a remarkable transformation worthy of Star Trek with cloud-based solutions and sophisticated game-changing technology for effective communication in an ever-increasing fast-paced business environment.

Artificial intelligence (AI) is revolutionizing the fight against remote support scams by offering more sophisticated and adaptable protection mechanisms such as the new scam detection functionality added to GoTo Resolve.

Whether you’re a small startup or a larger corporation, streamlining business communication is essential for enhancing productivity, fostering collaboration, and ensuring seamless operations.

One of the most important new trends in technology is 5G, which is the Fifth Generation Technology that’s impacting broadband cellular networks. Even if you are not in a business that relies on a high level of technology, 5G is likely to be a factor in the coming months and years, especially as older technologies become less accessible and available. But what is it, and what does it mean to your business?

GoTo Connect is a virtual phone system that improves communications within your company. It allows you to create a company-wide phone directory and implement an automated attendant to direct calls and maintain communications with customers and vendors.

If you look closely at your 2023 calendar, there are a lot of whimsical “national days” being celebrated this month from “National Bobblehead Day” (Jan. 7) to “National Rubber Ducky Day” (Jan. 13) to “National Fruitcake Toss Day” (Jan. 21).

While we can live in a (less fun!) world without bobbleheads and rubber ducky’s – and tossing your fruitcake sounds a bit dangerous if it’s hardened over the holidays – there is one day we are celebrating this month that we truly cannot live without: National Technology Day on Jan. 6.

The biggest concern for healthcare businesses is communication. Communicating effectively and safely with staff, other practitioners, and patients is essential. But, like most things in healthcare, there are rules to follow. 

Business communications systems have come a long way from the days when your grandfather picked up his office extension and a live operator on the other end efficiently asked, “number, please.”

One thing, however, has not changed on the digital dizzying ride from “Ma Bell” to the Metaverse, and that is that your business communications system still needs a human touch.