ATSI Blog

Whether you’re a small startup or a larger corporation, streamlining business communication is essential for enhancing productivity, fostering collaboration, and ensuring seamless operations.

One of the most important new trends in technology is 5G, which is the Fifth Generation Technology that’s impacting broadband cellular networks. Even if you are not in a business that relies on a high level of technology, 5G is likely to be a factor in the coming months and years, especially as older technologies become less accessible and available. But what is it, and what does it mean to your business?

GoTo Connect is a virtual phone system that improves communications within your company. It allows you to create a company-wide phone directory and implement an automated attendant to direct calls and maintain communications with customers and vendors.

If you look closely at your 2023 calendar, there are a lot of whimsical “national days” being celebrated this month from “National Bobblehead Day” (Jan. 7) to “National Rubber Ducky Day” (Jan. 13) to “National Fruitcake Toss Day” (Jan. 21).

While we can live in a (less fun!) world without bobbleheads and rubber ducky’s – and tossing your fruitcake sounds a bit dangerous if it’s hardened over the holidays – there is one day we are celebrating this month that we truly cannot live without: National Technology Day on Jan. 6.

The biggest concern for healthcare businesses is communication. Communicating effectively and safely with staff, other practitioners, and patients is essential. But, like most things in healthcare, there are rules to follow. 

Business communications systems have come a long way from the days when your grandfather picked up his office extension and a live operator on the other end efficiently asked, “number, please.”

One thing, however, has not changed on the digital dizzying ride from “Ma Bell” to the Metaverse, and that is that your business communications system still needs a human touch.

The GoToConnect VoIP and unified communications and collaboration (UCC) platform, already called a “COVID essential MVP” by some businesses, has added new features and product bundles to meet the growing demand for flexible and remote post-pandemic work models.

There is no greater sign that a brand or product has become an indispensable part of culture than when their proper noun name turns into a verb. Don’t believe it? Go ahead and “Google” it … or do an internet search, which is what “to Google” has become synonymous for.

Joining Google, Uber, PhotoShop and other nouns that have slipped into everyday speech as verbs is Zoom, the cloud-based video conferencing application that not only facilitates virtual meetings, calls and chats.

Looking for ways to make your zoom meetings even better? Everybody knows that Zoom meetings aren't going anywhere for the time being. While the vaccine is now in full swing and being administered to as many people as possible throughout the nation, medical and public health officials are still advising everyone to stay at home, stay distanced, and wear their masks. This means that if you've been keeping your work at home and on virtual standby, that's going to be continuing for a bit longer.

For many businesses, growth is a desirable, yet challenging, goal to achieve. Not simply in terms of acquiring and retaining staff and customers, but also when it comes to researching and investing in the tools that support that growth. Potholes and pain points appear: To accommodate more clients, you need to invest in more powerful business applications and tools. To maintain profitability, you need both cutting-edge programs and high-quality talent – often on a shoestring budget.