ATSI Blog

Business communications systems have come a long way from the days when your grandfather picked up his office extension and a live operator on the other end efficiently asked, “number, please.”

One thing, however, has not changed on the digital dizzying ride from “Ma Bell” to the Metaverse, and that is that your business communications system still needs a human touch.

The GoToConnect VoIP and unified communications and collaboration (UCC) platform, already called a “COVID essential MVP” by some businesses, has added new features and product bundles to meet the growing demand for flexible and remote post-pandemic work models.

There is no greater sign that a brand or product has become an indispensable part of culture than when their proper noun name turns into a verb. Don’t believe it? Go ahead and “Google” it … or do an internet search, which is what “to Google” has become synonymous for.

Joining Google, Uber, PhotoShop and other nouns that have slipped into everyday speech as verbs is Zoom, the cloud-based video conferencing application that not only facilitates virtual meetings, calls and chats.

Looking for ways to make your zoom meetings even better? Everybody knows that Zoom meetings aren't going anywhere for the time being. While the vaccine is now in full swing and being administered to as many people as possible throughout the nation, medical and public health officials are still advising everyone to stay at home, stay distanced, and wear their masks. This means that if you've been keeping your work at home and on virtual standby, that's going to be continuing for a bit longer.

For many businesses, growth is a desirable, yet challenging, goal to achieve. Not simply in terms of acquiring and retaining staff and customers, but also when it comes to researching and investing in the tools that support that growth. Potholes and pain points appear: To accommodate more clients, you need to invest in more powerful business applications and tools. To maintain profitability, you need both cutting-edge programs and high-quality talent – often on a shoestring budget.

In the wake of the COVID-19 pandemic, businesses are taking a hard look at their business continuity plans. These are plans that assist organizations in preparing for disastrous conditions and disruptive events; particularly like those conditions that occurred due to COVID-19. It’s imperative that businesses rethink their processes in the event of circumstances like this, so the business has the best possible chances for a positive outcome during and after the disruptive event. Following are some tips for making it through disasters like the COVID-19 pandemic.

It’s one thing to schedule the meeting, it’s another thing to execute it. Yes, pushing the send button on a meeting appointment is easy, but then when it comes down to crunch time, you don’t want to be left scrambling opening up different web browsers, trying to figure out what the call-in number is and playing a guessing game to determine how to share your screen. You want the meeting itself to kick off as easily as it was to send the initial e-mail about it, and then you want it to run smoothly, efficiently and productively from there on out. Anything less isn't productive. 

SIP Trunking (or SIP Trunks), PBX and VOIP are common terms in the telecommunications world, but if you aren't involved in that industry, then the term is probably lost on you. Have no fear, ATSI is here! We're here to help you understand what these terms mean and how they might pertain to you.