ATSI Blog

The way businesses communicate has undergone a dramatic transformation. Gone are the days of clunky phone systems and siloed communication channels.

Today, cloud solutions are revolutionizing business communications, offering a robust and dynamic landscape for collaboration and information exchange.

Technology has the power to render once ubiquitous devices into the curio cabinet of the forgotten (think VCRs, pagers, or fax machines) or it can enhance everyday things to an entirely new level like smartphones, smart cars, and smart televisions.

While those smartphones are responsible for banishing landlines from many homes – more than 90 percent of U.S. adults lived in households that had operational landline phones in 2004, and 20 years later that number is under 30 percent – they haven’t laid a glove on business phone systems which are alive and well.

The North American Numbering Plan (NANP) uses area codes 281, 346, 713, and 832 to create an overlay complex for the Houston, Texas metropolitan area. The Public Utility Commission of Texas (PUCT) has recently approved the introduction of the additional area code 621 in the near future. Its purpose is to accommodate the growing population in the greater Houston area.

One of the great things about GoTo Connect’s all-in-one communications solution built for SMBs is that the cloud phone system with built-in meetings and messaging is constantly being updated by their product team.

GoTo, the folks behind the GoTo Connect cloud phone system and virtual meeting platform, has launched a new mobile device management solution that allows IT teams to secure, set up, and manage company-owned and BYOD devices.

The mobile device management (MDM) unveiled in June 2023 pairs with GoTo Resolve (formerly known as GoToAssist), unified remote monitoring and management (RMM), and remote access IT support software.

Information Technology (IT) plays a crucial role in driving organizational success and employee satisfaction.

The best practice for any size of business is better communication. Being reachable and having a secure messaging system will save you time and money. This involves communicating with customers, as well as clients and professionals who are reaching out to your business.

Business communications systems have come a long way from the days when your grandfather picked up his office extension and a live operator on the other end efficiently asked, “number, please.”

One thing, however, has not changed on the digital dizzying ride from “Ma Bell” to the Metaverse, and that is that your business communications system still needs a human touch.

Before the advent of the global coronavirus pandemic that’s causing COVID-19, it was customary for many organizations to allow some employees to work from home while others labored at the corporate office. 

For example, individuals might work from home temporarily because they are new parents or are taking care of an elderly relative at home. Or, they work in a distant location and never set foot in your headquarters.

The continuing COVID-19 pandemic has turned 2020 into the “Year of Zoom” for many Americans as traditional in-person business and education has been replaced by virtual company meetings and online courses.

Just because we are living in a “Zoom World”, however, does not mean Zoom is the only way to connect as there are some platforms such as GoToConnect that are winning praise for their communication and collaboration features.