ATSI Blog

6 Signs It’s Time for a Business Phone System Upgrade

Bottlenecks are fine for beverages, but not for business. When communication tools fall behind a growing company, they quietly slow response times, frustrate customers, and create friction for your team.

If your office is still running on a dated phone system, you know the pain: clunky phones, costly on-site maintenance, limited mobility, and headaches every time you try to scale up. For business owners, CEOs, IT leaders, and HR managers, these inefficiencies can quietly drain time, morale, and money.

Business phone systems and customer service have come a long way from the purgatory era of being on hold forever, forced to endure music that could permanently damage your ears. 

Is your business phone system slowing you down? With today’s workforce becoming more mobile and cloud solutions offering seamless communication, outdated systems can cost your company time and money. If your current setup feels more like a roadblock than a tool for efficiency, it may be time to consider an upgrade.

The telephone has come a long way since its invention in the late 19th century. What started as a simple device for voice communication has evolved into a multifaceted tool that has transformed the way businesses operate.

The North American Numbering Plan (NANP) uses area codes 281, 346, 713, and 832 to create an overlay complex for the Houston, Texas metropolitan area. The Public Utility Commission of Texas (PUCT) has recently approved the introduction of the additional area code 621 in the near future. Its purpose is to accommodate the growing population in the greater Houston area.

GoTo Connect is a virtual phone system that improves communications within your company. It allows you to create a company-wide phone directory and implement an automated attendant to direct calls and maintain communications with customers and vendors.

The best practice for any size of business is better communication. Being reachable and having a secure messaging system will save you time and money. This involves communicating with customers, as well as clients and professionals who are reaching out to your business.

Are you looking for an easy-to-use, flexible, and secure cloud-based phone system? Have a need to keep company communications secure, even in a remote-work setting?

ATSI is proud to offer GoTo Connect, a 2022 Unified Communications Product of the Year Award winner, as a solution for businesses looking for ways to communicate securely, both internally and externally, during this era of remote work.

Whether you are just setting up a new company office space or you have a greater demand for upgrading your communication system, start with VoIP (Voice over Internet Protocol) business phone systems. A basic telephone system in-house connects various departments, offices and teams. This is designed for handling the influx of calls to your customer service teams and in-network.