About Our Product - GoTo Connect

Posted on
Aug 23, 2022
ATSI Content Team
ATSI Content Team
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Are you looking for an easy-to-use, flexible, and secure cloud-based phone system? Have a need to keep company communications secure, even in a remote-work setting?

ATSI is proud to offer GoTo Connect, a 2022 Unified Communications Product of the Year Award winner, as a solution for businesses looking for ways to communicate securely, both internally and externally, during this era of remote work.

With GoTo Connect, users can take phone calls, messages, or even participate in meetings on any device without worrying about how secure the connection is. You can even move between your desk phone, desktop app, or GoTo's mobile app without compromising security.

Keep remote HD video conferences secure with GoTo Connect and all of your communication can be consolidated into one application.

GoTo Connect is a virtual phone system that works with you to facilitate improved communications inside your company. With GoTo Connect you can create and implement a company-wide phone directory, set up an automated attendant to direct calls, and keep communication flowing with customers and vendors.

Design customized call routing for your SMB using a fully-featured PBX system which includes a drag-and-drop Dial Plan Editor. Make any changes you need from any device anywhere using our virtual phone system.

GoTo Connect is an all-in-one unified-communications-as-a-service (UCaaS) experience designed to facilitate cloud-based communications in a zero-trust security setting. It's available to all customers and includes:

  • Cloud telephony
  • Meetings
  • Messaging
  • Training
  • Contact center capabilities

Additional features include:

  • Deep Facebook integrations - For improved communications for customer-facing teams in multi-channel portfolios
  • WebChat widgets that filter website visitor interactions directly into Chat queues
  • Look for more features soon!

GoTo Connect offers a phone, meeting, and messaging solution that includes cloud-contact-center-as-a-service (CCaaS) capabilities, designed for SMBs. It deploys quickly, within a single day, providing the flexibility needed by businesses.

This easy-to-implement virtual phone system has been developed and tested to stay secure against cyber threats or bad actors. GoTo Connect is always running with 24/7 support to keep your business up and running so you can work from any time zone. System features include:


  • Cloud PBX
  • Custom Hold Music
  • Dial Plan Editor
  • International Calling

Call Management:

  • Call Routing
  • Caller ID
  • Do Not Disturb
  • Find Me/Follow Me

Contact Center:

  • Advanced Ring Strategies
  • Pre-Call Announcement
  • Unlimited Call Queues
  • Wait Time Announcement

Video Conference:

  • 250 meeting participants
  • Up to 25 HD video feeds
  • One-click screen sharing
  • Personal meeting rooms

GoTo Connect makes customer engagement easier and better. You can improve customer experiences and drive more sales with our cloud contact center solution designed for SMBs.

GoTo Contact Center makes customer service easier, leveling up your interactions from anywhere and on any device. Using a simplified admin portal, you can configure and manage your contact center, so you don't have to wait for IT.

Create a better way of communicating with customers. Improve customer outcomes by improving workflows resulting in top-notch customer experiences with the most productive results.

GoTo Contact Center automatically routes customer phone calls to the proper sales personnel and offers queue call-backs. Improve outbound dialing speed, trigger pre-recorded voicemails, and move between voice, chat, video, and SMS with GoTo's cloud-based communication system.

You can improve communication performance with analytics. Learn more about team productivity and customer satisfaction with call analytics and statistics, including total talk time and wait time.

Customize GoTo Contact Center dashboards by team or sales personnel to find performance trends and patterns so your team can improve for even better results.

Contact ATSI today and let us help you fully integrate your business communications.

Topics: Business Phone Systems